The SparkleComm call center system has a clear statistical report function. Including: incoming calls, outgoing calls, missed calls, connection rate statistics, satisfaction evaluation statistics, traffic record statistics, etc. All statistical data in the system can be exported by Excel.
- Custom statistical analysis: You can directly enter SQL statements to get statistical charts;
Big screen display
- With the use of custom statistical analysis, the statistical chart can be directly displayed in the large screen frame;
- Choose any of 8 large-screen layout modes, just enter the link, and then operate in full screen;