Flexible Workflow
- Form customization: different ticket types can display different form templates, template customization;
- Customer service initiates a work order: Create work orders independently according to different types of calls;
- Work order circulation: After the transfer to the business department, the person in charge can reply and close the work order;
- Flexible distribution: the work order can be flexibly transferred to a third party for settlement;
Accurate Retrieval Of Work Orders
- You can select the time period to directly search for the work order number or customer name for quick search;
- The detailed information of the work order can be retrieved through the advanced search, which is convenient for the enterprise to carry out each type of work order
Work Order Aging Monitoring
- Supports setting the processing time limit for work orders or work order nodes, and the processing time limit is in hours;
