Flexible Workflow
- Form customization: different ticket types can display different form templates, template customization;
- Customer service initiates a work order: Create work orders independently according to different types of calls;
- Work order circulation: After the transfer to the business department, the person in charge can reply and close the work order;
- Flexible distribution: the work order can be flexibly transferred to a third party for settlement;
![](../img/workflow.png)
Accurate Retrieval Of Work Orders
- You can select the time period to directly search for the work order number or customer name for quick search;
- The detailed information of the work order can be retrieved through the advanced search, which is convenient for the enterprise to carry out each type of work order
![](../img/gongdan.png)
Work Order Aging Monitoring
- Supports setting the processing time limit for work orders or work order nodes, and the processing time limit is in hours;
![](../img/Ageing.png)